At PICK & PUNCH SDN. BHD. 202501039819 (1641228-W), privacy is stated plainly. This page covers what is collected, what it is for, who sees it and how it is guarded.
1. Collecting Information
Four categories are collected. Each is named here.
Personal — name, email address, phone number, shipping address and billing address.
Payment — card details and other payment method data, processed securely by third-party payment gateways.
Order — products purchased, order history and customer preferences.
Usage — IP address, browser type, device information, pages visited and cookies.
2. Using the Information
The data has five uses. They are listed in full.
Fulfilment — processing and completing orders.
Communication — contacting the Customer about a purchase, a support enquiry or a promotional update.
Optimisation — improving the website, the services and the customer experience.
Security — preventing fraud and protecting the site and its users.
Compliance — meeting legal and regulatory obligations.
3. Sharing the Information
Personal information is never sold or rented. Sharing is limited to three routes.
Trusted third parties — hosting, payment processing and shipping partners that help operate the website.
Legal authorities — law enforcement or regulators, where the law requires it.
Contractual duty — every partner is bound by contract to protect the data to the Company’s standards.
4. Securing the Records
Security is industry-standard. It is not absolute.
Measures — SSL encryption, secure servers and regular monitoring.
Limit — every commercially acceptable means is used, and no method of transmission over the internet is 100% secure.
5. Setting Cookies
Cookies are in use here. They can be switched off.
Purpose — cookies and similar technologies enhance the experience, track site performance and deliver personalised content.
Control — browser settings can control or disable them, though site functionality may be affected.
6. Exercising Rights
Three rights belong to the Customer. All can be exercised at any time.
Access & correction — of the personal information held.
Deletion — of that data, subject to legal or administrative requirements.
Opt-out — from marketing emails.