At PICK & PUNCH SDN. BHD. 202501039819 (1641228-W), an order can be called off. The window is short and the process is short with it.
1. Cancelling in Time
Timing decides the outcome. The clock starts at purchase.
Full refund — cancel within 24 hours of purchase.
After that — past 24 hours, cancellation may not be possible if the order has been processed or shipped.
2. Requesting the Cancellation
Two steps handle it. Both are quick.
Contact — the Customer reaches the customer service team immediately with the Order Number.
Verification — support checks the status of that order and confirms whether it is eligible.
3. Refunding the Payment
Approved cancellations are refunded. The route out is the route in.
Method — the refund goes to the original payment method.
Timeline — allow 7–14 business days for it to be processed and to appear in the account.
With any cancellation question, our team is ready to help.
📧 Email: picknpunch@outlook.com
📞 Phone: (+60) 1156594818
🏢 Address: NO. 16. JALAN GALLOWAY, BUKIT BINTANG,50150 KUALA LUMPUR W.P KUALA LUMPUR
🌐 Website: https://pickpunch.shop/contact-us/